1300 230 474 [email protected]

We are driven by a purpose to shift the world,

. . .One industry at a time

. . .Unlocking the value in our people

We Help Protect Customer Journeys



Our audit tool and methodology shows you where your gaps are and what your priorities are to grow.


Together we help you design the ideal customer journey for your business that builds trust and integrity.


Linking technology to human behaviour we’ll facilitate the build of this journey in your business.


We create a consistent experience that leverages your time and energy to ensure your Customer Journey is intact.

"Individually we are one drop, together we are an ocean."

Our Story

From humble beginnings in marketing automation and systems back in 2008, Aveline has evolved the business to align with her core values of integrity, trust and freedom.

The team has grown over this time to include people with core strengths in sales, marketing, copywriting, design, branding, automation technology, website design and website development.

We have the utmost respect for each other and aim to be the leading Customer Journey Marketing Automation agency in Brisbane and on the Gold Coast.

Our Team


Aveline Clarke
Customer Journey Facilitator, Human-Centered Marketer & boss of a great team

Hello! I’m passionate about fixing broken journeys and helping businesses to create amazing experiences for their customers.

I was Australia’s first Infusionsoft Certified Partner in 2009 and since then have continued to help businesses from across the globe in all aspects of marketing automation, strategy, process and the end-to-end customer experience.

My years of experience in corporate Australia and in particular for the NAB, gave me the opportunity to create large scale engagement and cultural change projects that involved marketing automation systems, process and people.

What is unique about me is my ability to understand a person’s true issue, find the right technology solution and then translate that into a marketing automation solution that focuses on the people experience!


Content Marketing and Social Media Strategist

Designing and managing content marketing and visual elements has been one of my top skills and favourite things to do! I love strategising and creating visual elements on social media and the website, content assets, and everywhere else.

I can say that one of my achievements is obtaining an Infusionsoft certification. Being able to work with Journey Point has further developed my people skills, customer journey training, social media management experience, and personal development. I love that I am able to help so many people.

Our Partners
Design, Copywriting, Web Development, Branding and more

We partner with amazing people whom we’ve met over the years who have impressed us with their expertise, skills, professionalism, and aligned values.

These partners support us to provide our clients amazing experiences and outcomes and we are a better business because of them.

It’s through amazing collaborations that we truly shine!  We are blessed to be able to boast such amazing collaboration partners, and this is what enables our business to serve more people and grow.


SEO, Social Media & Content Strategist

I have been working on SEO and Websites for years as I see this aspect in digital world to be very interesting. I’d like to see improvements on small business’ websites, most importantly in SEO so that I can help them aim high, attract prospect clients and obtain more sales.

Journey Point has always been a good provider of trainings, etc. which keeps me updated in my line of work to ensure that what we apply to the websites are up to date details.


Infusionsoft Partner Manager

Jeremiah works with us and other small business owners to build and execute marketing and sales strategies to help connect with prospects and customers. You could say he helps create true, iron-clad sales and service funnels.

Jeremiah is responsible for helping over 3,000 small businesses automate and grow. He has personally grown numerous businesses and partners to multi-million dollar levels and currently ranks 2nd all-time in revenue generated at Infusionsoft.
Jeremiah is a valued member of our Journey Point extended team and assists us and our customers succeed in any way possible.

We believe that mapping the customer journey unlocks the value each Business deserves

“Alone we can do so little, together we can do so much more.”